Updated On
02/05/2023
Three O Verse Global IT Services LLC henceforth mentioned as "we" or "us".
User henceforth mentioned as "you" or "user".
Privacy of Information
While logging via secured log-in username and password, any personal information provided by you or any personal information collected online via Mobile Application or via web portal is important to us and the same is protected with utmost care by us.
Personal Information
"Personal Information" and "Sensitive Personal Data Information" shall mean and include all such information whereby you can be identified as a particular individual by your name, phone number, email address, house number or any additional set of information such as unique device identifiers like IMEI, MEID, IMSI, or ESN, Media Access Control ("MAC") address, and Internet Protocol ("IP") address etc. including but not limited to financial information relating to You, your credit or debit cards, pin or any information which can be termed as confidential information under applicable laws, rules and regulations, including the applicable Data Protection Laws and Sensitive Personal Data Information Rules framed thereunder. Your data will be protected under applicable Data Protection Act. If you do not wish to receive any marketing communication through email or any newsletters and other communications, you can unsubscribe such services on the Email through which such communication is received to you. The Services relating to currency and/or currency information is not for the individuals who are below the age of 18. We have taken placed certain checks while registration no minor aged (below the age of 18) individual will subscribe to such services. However, if the subscriber hides any information or provided any wrong information during the registration and his/her information is captured in our system in such cases the subscriber is entirely responsible and there will be no liability or responsibility on us with respect to any breach under the applicable laws. The protection under this section will be equally available to his/her information.
Collection and Use of your Personal Information
We are committed at all times to ensure the privacy of your Personal Information. We may obtain your information through your mobile phone device or through web portal which may include information that can be used to identify you as a particular individual. The said information will be used by us to improve your experience to use the Service.
Device Information
We collect information from and/or about the phones, or other devices from where you install or access Services. We may associate the information we collected from your devices, which helps us to provide consistent Services on your devices. Here are some examples of the device information we collect: Attributes such as the operating system, hardware version, device settings, and device identifiers. We also collect and analyse the International Mobile Equipment Identity (IMEI), operating system platform and version of your device. We may also collect technical information to help us identify your device for diagnostic purposes only.
The personally identifiable information is used by us to resolve disputes; troubleshoot problems; help to provide a safe and secured Service; to prevent abuse of the Application.
Collection and Use of your Personal Information:
We are committed at all times to ensure the privacy of your Personal and Sensitive Information. We may obtain your information through your mobile phone device or through web portal which may include information that can be used to identify you as a particular individual. You unconditionally consent us to use such the collected information as per this policy for improving your experience to use the Services.
Cookies Information
When you visit our site, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your hand-held device/computer that uniquely identify your browser. A session cookie is temporary and disappears after you close your browser. You can configure your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the Site may not function properly if the ability to accept cookies is disabled.
Data Security
Three O Verse Global IT Services LLC uses the best practice in the industry to preserve the integrity and security of your Personal and Sensitive Information. Three O Verse Global IT Services LLC however cannot ensure or warrant and/or guarantee the security of any information you transmit from your device or on our website for the availing the Services. Once we receive your information, we make reasonable efforts to ensure the security of our systems. You waive any and all claims that You might have against Three O Verse Global IT Services LLC based on any other jurisdiction including your own. Any dispute with respect to Data Protection shall be resolved under applicable laws in India without conflict of Law principle and the courts in Mumbai shall have exclusive jurisdiction of the subject matter
Who has access to the Personal Information?
Three O Verse Global IT Services LLC is bound by its commitments on protection of your Privacy/Personal Information and therefore Three O Verse Global IT Services LLC does not provide access of your Personal Information to any person or third party except for the essential services or requirements. Notwithstanding, Three O Verse Global IT Services LLC 's commitment on protection of your Personal Information, it may share your Personal Information with our solicitors, lawyers, auditors or any law enforcement authority on direction for investigation, resolution of any dispute between us or such governmental and local authorities on demand or request. In such event You admit, acknowledge, and confirms that the disclosure of Personal and/or Sensitive Information shall not be construed as breach of the commitment and/or breach of confidentiality under any applicable laws, rules and regulations including applicable Data Protection Act and Rules framed thereunder and Three O Verse Global IT Services LLC shall not be held responsible for any breach of your privacy protection provided under this Privacy Statement.
No Protection to the Personal Information
You acknowledge that Three O Verse Global IT Services LLC does not guarantee the protection of any information including but not limited to the Personal and Sensitive Information collected offline or through any other source and/or through any other third-party websites for which links are available on its website for the purpose of either advertisement or for the purpose of other information for interested person. These third-party websites are not under Verse's control and therefore any Personal Information provided on such website are not captured at our end and therefore no protection is available for Personal and Sensitive Information provided by you on such third-party websites. We are not responsible and/or liable for disclosure/capture of your Personal and Sensitive Information through such third party websites. You are therefore requested to verify the privacy policies on such third-party websites before proceeding. Three O Verse Global IT Services LLC or any third party/entity owes no responsibility and shall not be liable for any breach with respect to your personal and Sensitive data as mentioned herein
How can I manage information about me?
We store data for as long as it is necessary to provide services to you, including those described above. Information associated with your account will be retained with us even after you have discontinued Three O Verse Global IT Services LLC 's Services and confidentiality of such information will be maintained. Data captured or stored with us is for the sole purpose of our internal use to improve the Services via-a-via customer's choice of services and not for sale to any other entity.
Your Discretion
If you do not agree with our Privacy Statement, Disclaimer or Terms of Service, you can uninstall our Mobile application and/or web-based application or do not access our site or registered with us. If you have any queries, please contact us via email to support@3-verse.io with any queries or comments about this Privacy Statement. Your Personal and Sensitive Information, your consent, or your opt-in or opt-out choices will be protected as confidential.
Your Consent
By using our Site and/or our Application services on Mobile device and by providing your information, you consent Three O Verse Global IT Services LLC to the collection and use of the information you disclose for availing our Services in accordance with this Privacy Statement, including but not limited to your consent for sharing your information as per this Privacy Statement with any third party for improving the quality of Service or otherwise.
Changes and updates of Privacy Statement
This Privacy Statement may be revised periodically, and this will be reflected by the "Revision date" below. Please revisit this page to stay aware of any changes. Your continuous use of our Services constitutes your agreement/acceptance/ consent to this Privacy Statement and any amendments thereof.
How Three O Verse Global IT Services LLC use cookies and user data on this Website/App.
This policy is effective as of May 25, 2022. Please note that this privacy statement will be updated from time to time. We can place cookies and other user data on your device, including mobile device, in accordance with your preferences set on our cookie setting centre. Depending on your settings in our cookie consent manager on your mobile device, the following information may be collected through cookies or other user data: your unique device identifier, mobile device IP address, information about your device's operating system, mobile carrier and your location information (to the extent permissible under applicable law). Every time you visit Three O Verse Global IT Services LLC website, you will be prompted to accept or reject cookies, you can also tailor your selection.
Three O Verse Global IT Services LLC tracks install and uninstalls of the App, User Data of User Profile, IP address and User journey in Its App for the purpose of Analytics. Three O Verse Global IT Services LLC transmits, User ID, installed application information, device or other IDs with other companies or organisations for the purpose of fraud prevention, security and Analytics.
What are cookies?
Cookies are small text files that are placed into user's device when you visit a website, downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device. Cookies stores information about the user's visit, which may include content viewed, language preference, time and duration of each visit and advertisement accessed. Cookies managed by 3.0 Wire only are called "first party cookies" whereas cookies from third parties are called "third party cookies".
Why do we use cookies and similar technologies?
Cookies are a useful mechanism that do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can help to ensure that the advertisements you see online are more relevant to you and your interests and enable us to identify your preferences. There are different set of cookies, and we will explain that later in this document.
Does 3.0 Wire use cookies for marketing and analytics?
Yes, we may use information collected from our cookies to identify user behaviour and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions. In other cases, we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual.
Do you use any cookies from third party companies?
Some cookies, web beacons and other tracking and storage technologies that we use are from third party companies (third party cookies) to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services and target ads.
What if I don't want cookies or similar tracking technologies?
You can adjust your preferences about cookies through our cookie setting centre. If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies being placed on your device, you can do so by modifying the settings at our cookie setting center. Nevertheless, please consider that deleting and blocking cookies may have an impact on your user experience.
What types of cookies does the site use?
The cookies used on 3.0 Wire sites have been categorized as per the table below. However, it is important to note that not all cookies may be used in all jurisdictions or websites. A list of the categories of cookies used on this website is set out below.
Category
| Strictly Necessary cookies | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not when work. These cookies do not store any personally identifiable information. |
| Performance cookies | These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. |
| Functionality cookies | These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by a third-party provider whose services we have added to our pages. If you don't allow these cookies some services may not function properly. |
| Targeting cookies | Targeting cookies may be set through our site by our advertising partners. They can be used by these third parties to build a profile of your interests based on the browsing information they collect from you, which includes uniquely identifying your browser and terminal equipment. If you do not allow these cookies, you will still see basic advertising on your browser that is generic and not based on your interests |
| Social Media Cookies | These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools. |
What information do we collect?
- For signup E-mail/Mobile/Both are taken, for verification of the account via OTP.
- E-mail/Mobile is used to communicate other details to the users.
- Information given by the user like in profile and any survey information.
- Information concerning which pages users has accessed or visits for better understanding of user's journey.
- Information related to your use like IP address, Device ID, install, uninstall, date-time and Request Id of your request.
- Any other information that you might provide voluntarily like information received from participation to one of our campaigns along with email address.
How do we use the Information?
Three O Verse Global IT Services LLC uses collected information for the following purposes:
- We may also provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website/Mobile, to limit our legal liability and protect our rights, or to protect the rights, property or safety of visitors of the Website/Mobile or the public. In those instances, the information is provided only for that purpose.
- Where it is necessary for purposes which are in Three O Verse Global IT Services LLC
's legitimate interests such as
- to provide the information or content you have requested.
- to contact you about our programs, products, features or services.
- to improve our services and for internal business purposes such as identification and authentication or customer service, portfolio tracking and user preference syncing between devices.
- to ensure the security of our Website/Mobile, by trying to prevent unauthorized or malicious activities.
- to enforce compliance with our Terms of Use and other policies.
- to help other organizations (such as copyright owners) to enforce their rights.
- to tailor content, advertisements, and offers for you or for other purposes disclosed at the time of collection.
- Where you give us consent, such as
- where you ask us to send marketing information to you via a medium where we need your consent, including alerts via mobile push notifications.
- where you give us consent to place cookies and to use similar technologies.
- on other occasions where we ask you for consent, for any other purpose that might arise.
- To fulfil a contract or take steps linked to a contract such as processing your registration on our Website/Mobile or sending you information about changes to our terms or policies;
How do we share your information?
We do not sell your personal data to other organizations for commercial purposes. We also only share your personal information to provide products or services you've requested, when we have your permission, or under the following circumstances:
- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
- We provide personal information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf and provide us with services. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
- We provide such information to third parties (trackier.io, appsflyer.com, MoEngage.com etc) who have entered into non-disclosure agreements and agreements with standard contractual clauses with us.
- We provide such information to a company controlled by, or under common control with, Three O Verse Global IT Services LLC for any purpose permitted by this Privacy Policy under terms of binding corporate rules (BCRs).
- We may aggregate, anonymize, and publish data for statistical and research purposes only. For example, we may compile and share information related to the popularity of certain products tracked by users. In any such instance, the information will not be able to be traced back to any individual.
Broadly, details in relation to the information shared with third-parties are provided below:
MoEngage:
MoEngage (server located in United States of America) is transmitted app/website activity and views for the purpose of enhancing user experience and send email newsletter and mobile notification. In this process, following is transmitted to MoEngage:
- User id which is stored by MoEngage for 1 year
- Email id which is immediately consumed by MoEngage
- Mobile number which is immediately consumed by MoEngage
- Profile information which is immediately consumed by MoEngage
- Web activity which is immediately consumed by MoEngage
- IP address, Device ID, install, uninstall, date-time and Request Id of your request which is immediately consumed by MoEngage
We have concluded a processing agreement with MoEngage. According to this agreement, MoEngage must ensure the protection of our customer data and not pass it on to third parties.
Appsflyer: Appsflyer (server located in Israel) logs your user id for the purpose of enhancing user experience. This is stored for 1 year by Appsflyer
Security of your personal data
We take precautions to ensure the security of your personal information. We ensure that our Website/Mobile is protected by reasonable security measures afforded by current technology, and that all our data hosts and servers are similarly protected by such security measures, including but not limited to firewalls. We strongly advise you to change your password frequently and not to use the same password for different websites.
We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Retention of your personal information
We retain information as long as it is necessary to provide the Services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted, whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
If you have any questions now or during your visit, please submit your request through our support@3-verse.io. You can adjust your cookie settings at any time from our cookie setting centre.